Privacy Policy

1. Information We Collect

TOP MARBLE USA ("we," "our," or "us") collects information from you when you visit our website, request our services, or communicate with us. The types of information we may collect include:

• Personal Information: Name, email address, phone number, property address, and other contact details when you request a free evaluation or contact us.
• Service Information: Details about your stone surfaces, service needs, project specifications, and preferences.
• Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.
• Communication Records: Phone calls, emails, text messages, and other communications for quality assurance and service improvement.

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide stone restoration services and free evaluations
• Schedule appointments and communicate about your project
• Send service quotes, estimates, and project updates
• Improve our services and customer experience
• Process payments and maintain business records
• Comply with legal obligations and resolve disputes
• Send promotional communications (with your consent)

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in providing our services (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, safety, or that of our customers
• Business Transfers: In connection with business sales, mergers, or acquisitions

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and improve user experience
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Enable social media features and functionality

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: